Less than your
next support hire.
A flat monthly price you can plan around - no per-message fees, no per-resolution charges, no surprises on the invoice. Start free, cancel anytime.
Unlike per-message tools, there are no per-conversation or per-resolution charges stacked on top - the price below is the whole bill.
Free
Try it on your real site before you decide.
- 1 team seat
- 10 knowledge-base documents
- Widget with limited styling
- No VaaniAPI branding
- Human in the loop
Starter
Launch AI support on your website.
- 5 team seats
- 30 knowledge-base documents
- Fully customizable widget
- AI-assisted ticketing
- Email escalation alerts
Growth
Add WhatsApp and grow your team.
- 25 team seats
- 50 knowledge-base documents
- Website + WhatsApp
- Smart escalations
- Lead generation & reports
Pro
Every channel, unlimited team, top volume.
- Unlimited team seats*
- Unlimited knowledge base*
- Web + WhatsApp + voice
- Everything in Growth
- Priority support & onboarding
Prices are in US dollars. Any tax that applies in your country is shown at checkout. Pay by debit or credit card. An invoice is emailed with every payment. Cancellation & refunds · Billing FAQ
Every feature, side by side.
Every plan answers the same way, from your own documents. What changes is volume, team size and how much you can upload.
| Feature | Free | Starter | Growth | Pro |
|---|---|---|---|---|
| Tokens / month | 10K | 40K | 1M | Unlimited* (10M) |
| Team seats | 1 | 5 | 25 | Unlimited* (100) |
| Channels | Website | Website, WhatsApp, voice | Website, WhatsApp, voice | Website, WhatsApp, voice |
| Knowledge-base docs | 10 | 30 | 50 | Unlimited* (100) |
| AI-assisted ticketing | - | ✓ | ✓ | ✓ |
| Email escalation alerts | - | ✓ | ✓ | ✓ |
| Smart escalations | - | ✓ | ✓ | ✓ |
| Lead generation | - | ✓ | ✓ | ✓ |
| Report generation | - | ✓ | ✓ | ✓ |
| Remove VaaniAPI branding | - | ✓ | ✓ | ✓ |
| Custom widget | Limited | ✓ | ✓ | ✓ |
| Human in the loop | ✓ | ✓ | ✓ | ✓ |
| Dashboard analytics | ✓ | ✓ | ✓ | ✓ |
Unlimited* on Pro means fair-use ceilings of 10M tokens, 100 team seats and 100 knowledge-base documents per month.
Everything you might be wondering.
It only answers from the content you upload, and every reply names the document it came from. If the answer isn't in your documents, it says so and offers a human rather than guessing.
It tells the customer it isn't sure and offers to connect a person. You get an email with the full conversation - name, question and context - so you can pick it up without asking them to repeat themselves.
No. Pricing is a flat monthly subscription with no per-message fees and no per-resolution charges, so the bill does not climb as your support volume does. There is also a free plan with 10K tokens a month and no credit card required.
In about 5 minutes. Upload your PDFs or web links, customize the chat widget, and copy-paste a single script tag into your site or use our 1-click Shopify and WordPress apps.
Yes. Every business's data is scoped to itself at the database level, encrypted in transit and at rest, and your documents are never used to train public AI models.
Yes to all three. The WhatsApp agent answers on your existing Business number, the voice agent answers inbound calls, and replies come back in the language the customer wrote in - Hindi and other native scripts included. WhatsApp and voice are on every paid plan, and all of them answer from the same documents you upload once.
What are you waiting for?
Stop answering the same 15 questions. Your customers get accurate answers 24/7, and you get your evenings back. Live in 5 minutes - no developer, no sales call.
Let's go! →Free plan to start · No credit card · Cancel anytime