Giving every Indian business
a voice that never sleeps.
Vaani (वाणी) means voice. We're building support that small teams can actually afford - not another tool priced for a company with a procurement department.
It started with a 10pm inbox. Every founder we spoke to told the same story: thirty unread messages after dinner, and every one of them one of the same fifteen questions. Return policy. Shipping to Hyderabad. Size availability. Hours of copy-paste labour, every single day - or worse, sales quietly lost to whoever replied first.
Generic AI chatbots weren't the answer. They invent return policies and quote wrong prices, and one made-up answer destroys customer trust instantly. Western support tools solved the reasoning problem but billed per resolution, priced for funded teams, and never fit how a growing SMB actually works.
So we built the intersection nobody owned: an AI support agent that only speaks from your own documents, escalates to a human when unsure, and costs a flat, predictable amount every month. Live in 5 minutes, no developer required.
Principles we build by
India first
Built for how Indian businesses actually operate - not retrofitted from a tool designed for someone else's market.
Truth over fluency
A confident wrong answer is worse than no answer. Grounding and citations are non-negotiable.
No code required
If you can paste a line of text, you can launch. Powerful shouldn't mean complicated.
Your data is yours
Tenant isolation at the database level, encryption at rest, and full transcript auditability.
Speed is a feature
Answers in seconds, live in five minutes. Time is the scarcest thing a small team has.
Humans in the loop
It handles the repetitive questions; the ones that actually need you reach you with full context.
Join us on the journey.
Try VaaniAPI free for 14 days - or write to us at hello@vaaniapi.com. We read everything.
Let's go! →Free plan to start · No credit card · Cancel anytime