AI customer support for your business.
Upload your documents once. Vaani answers from them, quotes the file each answer came from, and hands the customer to you the moment it isn't sure.
Free plan to start · Cancel anytime · No credit card required
Solutions Built for Growing Businesses
Built for small teams. Not for enterprise.
No procurement, no sales call, no three-month rollout. If you want a demo request form and a solution architect, we're genuinely the wrong choice - and that's the point.
Startups and small teams
One to fifty people, no dedicated support desk, and the founder still answering DMs at night.
Growing online businesses
Shops, clinics, institutes and studios where the same fifteen questions arrive every single day.
Teams weighing their first support hire
You need the questions answered now, not after a job post, three interviews and a notice period.
Spend less time on support
Everything a support hire does on their first month - answering the repetitive questions, flagging the ones that need you - starting this afternoon.
It only knows your business
Upload your policies and FAQs. It answers from those and nothing else - it cannot invent a price or a return window.
Every answer shows its source
Each reply names the document it came from, so you can check any answer your customer was given.
It says "I don't know"
When it isn't confident, it doesn't guess. It offers a human and passes the whole conversation to you.
It works the hours you don't
The questions that arrive at midnight get answered at midnight, not at nine the next morning.
Answers arrive in seconds
Replies stream in as they're written, so nobody sits watching a loading dot and leaves.
Live in 5 minutes
Upload your documents, paste one line into your site, done. No developer, no sales call, no setup fee.
Live AI chat.
Trained on your data.
Upload the documents you already have. Every answer comes out of your own content and names the file it came from, so nothing gets invented. If it isn't confident, it doesn't guess - it hands the customer to a human. Around the clock, in seconds.
Learn more →Source: catalog.pdf · returns.docx
Train Vaani on your content. Right now.
It's loaded with VaaniAPI's own knowledge base - hit Train and ask away, or replace it with your FAQs and policies and watch Vaani answer from those instead. No sign-up needed.
Connect with your tool of choice
You only see the ones that need you.
The repetitive questions get handled without you. The moment a customer needs a person, you get an email with the full conversation - name, message, and context - so nothing lands in your inbox at 10pm unanswered. Every transcript is kept, so you can read back any of it.
Learn more →Upload once. Answered everywhere.
Website, WhatsApp and phone all answer from the same documents, with the same grounding rules and the same handover to you. Included on every paid plan.
WhatsApp agent
Answers on your existing WhatsApp Business number, from the same knowledge base.
Voice call agent
Turns the same uploaded documents into a phone agent that answers your callers.
Hindi & regional languages
Replies in the language your customer wrote to you in, native script included.
For the one person on the team who'll ask
Under the hood it's retrieval-augmented generation over your documents, with vector search and per-tenant data isolation. You never have to think about any of that - it's one line on your site.
All the tools you need
Everything a support agent does on the repetitive questions - without the job post, the interviews, or the payroll.
Fully customizable
Brand name, colour, greeting, and quick replies - with a live preview as you type.
No code
Launch your chatbot and escalation inbox with zero coding required.
Collect leads
Capture customer name and contact on escalation, and follow up later.
Webhooks
Pipe conversations and escalations into your favourite tools.
Streaming answers
Replies stream token-by-token like a human typing - feels instant even on slow connections.
React library
Embed the widget in your React or Next.js app with our npm package.
Tenant-isolated data
Every query is scoped to your business - enforced at the database level.
Knowledge-gap alerts
See where the bot lacked an answer and fix it for the future.
Link & image replies
Answers include links and images so customers understand faster.
Conversation memory
Remembers context within a chat - “what about the blue one?” just works.
Invite your team
Collaborate on escalations, transcripts, and knowledge management.
DPDP & GDPR ready
Encrypted at rest, HTTPS everywhere, and compliant from day one.
Latest blogs & articles
We write about AI support, no-code, our journey, and the latest updates from the team.
Your first support hire vs an AI agent: the honest arithmetic
Before you post the job ad, work out what the role is actually for. Most of it is answering the same fifteen questions - and that is the part you can stop paying for.
Chatbot vs AI agent: why decision trees keep failing your customers
The button-menu bot and the grounded AI agent look similar in a demo and behave nothing alike in production. Here is the difference, and how to tell them apart before you buy.
WhatsApp support beyond broadcasts: what campaign tools don't answer
Wati and Interakt are built to send messages. The hard part of WhatsApp support is answering the ones that come back - and that is a different product.
What are you waiting for?
Stop answering the same 15 questions. Your customers get accurate answers 24/7, and you get your evenings back. Live in 5 minutes - no developer, no sales call.
Let's go! →Free plan to start · No credit card · Cancel anytime